PRIVACY POLICY

Earth’s Own Naturals Ltd. Privacy Policy

This privacy policy has been put in place to serve those who are concerned with how their personal identifiable information (“PII”) is being used online. Please read our privacy policy carefully to get a clear understanding of how we collect, use, protect or otherwise handle your PII in accordance with our website.

What personal information do we collect from the people that visit our blog or website?

When ordering or registering on our site, as appropriate, you may be asked to enter your name, email address, mailing address, phone number, identification or other details to help you with your experience.

 

When do we collect information?

We collect information from you when you register on our site or enter information on our site.

 

How do we use your information?

We may use the information we collect from you when you register, make a purchase, sign up for our newsletter, respond to a survey or marketing communication, surf the website, or use certain other site features in the following ways:

• To personalize your experience and to allow us to deliver the type of content and in which you are most interested.
• To improve our website in order to better serve you.
• To allow us to better service you in responding to your customer service requests.
• To administer a contest, promotion, survey or other site feature.
• To quickly process your transactions.
• To ask for ratings and reviews of services or products.
• To follow up with them after correspondence (email or phone inquiries).


Your personal information is contained behind secured networks and is only accessible by a limited number of persons who have special access rights to such systems, and are required to keep the information confidential. In addition, all sensitive information you supply is encrypted via Secure Socket Layer (SSL) technology.


All transactions are processed through a gateway provider and are not stored or processed on our servers.

Do we use ‘cookies’?
We do not use cookies for tracking purposes.


You can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies. You do this through your browser settings. Since every browser is a little different, look at your browser’s help menu to learn the correct way to modify your cookies.

 

If you turn cookies off, some features will be disabled. that make your site experience more efficient and may not function properly. However, you will still be able to place orders.

Third-party disclosure
We do not sell, trade, or otherwise transfer to outside parties your PII. This does not include website hosting partners and other parties who assist us in operating our website, conducting our business, or serving our users, so long as those parties agree to keep this information confidential. We may also release information when its release is appropriate to comply with the law, enforce our site policies, or protect ours or others’ rights, property or safety.

However, non-personally identifiable visitor information may be provided to other parties for other uses such as site visitation data and analytics.

Users can visit our site anonymously using an incognito window through your browser.


You will be notified of any Privacy Policy changes:
• On our Privacy Policy Page

 

You can change your personal information:

• By emailing us at admin@earthsownnaturals.com
• By calling us (778)-481-5420

• By logging into the website (for email address and PW changes)

• By logging into your Paypal account (if you have one)


The CAN-SPAM Act is a law that sets the rules for commercial email, establishes requirements for commercial messages, gives recipients the right to have emails stopped from being sent to them, and spells out tough penalties for violations.

We collect your email address in order to:
     • Send information, respond to inquiries, and/or other requests or questions.
     • Send you additional information related to your product and/or service.

     • Market to our mailing list or continue to send emails to our clients after the original transaction has occurred or after we have been contacted.


To be in accordance with CAN-SPAM, we agree to the following:
     • Not use false or misleading subjects or email addresses.
     • Identify the message as an advertisement in some reasonable way.
     • Include the physical address of our business or site headquarters.
     • Monitor third-party email marketing/newsletter services for compliance, if one is used.
     • Honour opt-out/unsubscribe requests quickly.
     • Allow users to unsubscribe by using the link at the bottom of each email.

If at any time you would like to unsubscribe from receiving future emails, you can email us at
     • Follow the instructions at the bottom of each email and we will promptly remove you from ALL correspondence.


 

Contacting Us
If there are any questions regarding this privacy policy, you may contact us using the information below.

 

148 Howard Street

Kimberley, British Columbia

Call (778) 481-5420

admin@earthsownnaturals.com

FERNIE LOCATION
502 8th Avenue Box 104
Fernie, BC V0B 1M0

Phone: 778-481-5425

fernie@EarthsOwnNaturals.com

KIMBERLEY LOCATION

148 Howard Street

Kimberley, BC V1A 2G6

Phone: 778-481-5420

 info@EarthsOwnNaturals.com

HOURS

Mon & Tue: 10am - 6pm

Wed - Sat: 10am - 7pm
​​Sunday: 10am - 4pm

Remembrance Day: 10am-4pm

HOURS

Mon - Wed 9am - 8pm

Thurs - Sat 9am - 9pm

Sunday 11am-7pm

Remembrance Day:  11am-7pm

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